Privacy Policy
  • Summary

  • 1、How do we collect and use your personal information

  • 2、How do we use cookies and similar technologies

  • 3、How do we share, transfer, and publicly disclose your personal information

  • 4、How do we protect your personal information

  • 5、Your rights

  • 6、How can your personal information be transferred globally

  • 7、Your personal information storage period

  • 8、How to update this policy

  • 9、How to contact us

  • Personal information refers to various types of information recorded electronically or in other ways that can be used alone or in combination with other information to identify the identity of a specific natural person or reflect the activities of a specific natural person. Qilu will only collect and use your personal information for the purposes described in this policy.

    (1) Register as a Qiloo user
    To complete the account registration, you may need to provide the following information to Qiloo: your phone number, email address, username and password.
    During the registration process or after completing account creation, providing the following additional information will help us provide you with better service and experience: your name, date of birth, gender, location, and industry of work. If you do not provide this information, it will not affect the basic functionality of using Qiloo products and services.
    (2) Purchase and delivery of products or services
    If you purchase Qiloo's products or services from us, you need to provide the following information: your name, telephone number, e-mail address, mailing address, ID card number, bank card number and other identity, payment and receipt information required for order generation in order to successfully conclude the transaction. If you do not provide this information, you will not be able to purchase Qiloo's products and services.
    (3) Using Qiloo's products or services
    In the process of using Qiloo's products or services, in order to ensure the normal implementation of the corresponding functions of Qiloo's products and services, you may need to provide us with the following information: geographical environment and location information of your device, device configuration information, shared text or images, flight data (including sensor data, navigation system data, device data, control data, flight restriction data, and environmental perception visual data, which need to be provided when you request after-sales service from Qiloo), etc. We may also collect your product usage log records, IP address for accessing our products or services, time information, etc. If you refuse to provide such information, it will not be able to provide you with the corresponding services, but it will not affect your use of other functions of Qiloo products and services.
    (4) Improve our service quality and provide you with advertisements that are more closely related to you.
    To enhance your service experience and improve service quality, or to prevent risks, or to recommend better or more suitable services to you, we will collect the information you provide when contacting our customer service team, the questionnaire response information you send us when participating in the survey, as well as the types and methods of services you use, and the operations you perform when using the services. We will collect and analyze this information to provide you with more accurate, personalized, smooth, and convenient services. With your consent, we will provide you with advertisements that you may be interested in based on the above information. If you do not wish to receive such information, you can reply to SMS or email unsubscribe.
    (5) Develop data analysis and research to improve our products or services.
    We will invite you to join Qiloo's product improvement program to help us design new products, services, or improve our existing products and services. If you agree, we may collect the following information from you for analysis and research on our products or services: your account information, device information, diagnostic and usage data. If you choose not to join the product improvement plan temporarily, it will not affect your use of Qiloo products or services.
    (6) Provide job position information
    You can submit your resume information to us through the website. If you agree, we may collect the following information from you for the purpose of communicating with you about job opportunities and specific positions at Qiloo: educational background and work experience data.
    (7) To safeguard the interests of the country, the public, you and others
    You are fully aware that we have the right to collect and use your personal information without your authorization or consent in the following situations:
    Related to national security and defense security;
    Related to public safety, public health, and major public interests;
    Related to criminal investigation, prosecution, trial, and execution of judgments;
    For the purpose of safeguarding the significant legitimate rights and interests of personal information subjects or other individuals, such as life and property, but it is difficult to obtain their consent;
    The collected personal information is self disclosed by the personal information subject to the public;
    Collecting your personal information from legally disclosed information, such as legitimate news reports, government information disclosure, and other channels;
    Necessary to sign the contract according to your requirements;
    Necessary for maintaining the safe and stable operation of the products and/or services provided, such as discovering and handling faults in the products and/or services;
    Necessary for legitimate news reporting;
    Academic research institutions conduct statistical or academic research necessary for the public interest, and when providing results of academic research or descriptions to external parties, they identify the personal information contained in the results;
    Related to our obligations under laws and regulations;
    Other circumstances stipulated by laws and regulations.
    Your personal information may contain sensitive personal information, such as your race, religious beliefs, personal health status, gender orientation, etc. When using our products or services, you may upload or post such sensitive information through public channels. Please handle this type of sensitive personal information with caution.
    The above information you provide will continue to authorize us to use it during your use of Qiloo products and services. When you cancel your account, we will stop using and delete the above information. If laws and regulations have other requirements for the retention time of information, we will comply with the provisions of laws and regulations.
    The above information will be stored within the territory of the People's Republic of China. If cross-border transmission is required, we will conduct security assessments in accordance with legal and regulatory requirements.
    When we use information for purposes not specified in this policy, we will seek your consent in advance.
    When we want to use information collected for a specific purpose for other purposes, we will seek your consent in advance.

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